Purchase and Order

Do I have to pay sales tax/VAT?

Tax laws and regulations vary by state and country. If you are tax exempt, please contact Sales for more information.

·Sales tax in the United States (US)

JamgHe collects sales tax for goods or services in 30 US states. In compliance with local laws and regulations, sales tax rate varies depending on the good, service, and destination of delivery.

·Sales tax in the European Union (EU)

Individual customers and all domestic transactions delivered to the Netherlands: Goods are charged a standard value added tax (VAT) rate in compliance with local laws and regulations. VAT for services depends on the type of service.

Business customers: Goods and services are zero-rated transactions for customers who present a valid intra-community VAT number.

·Sales tax outside of the United States (US) and European Union (EU)
Sales tax for transactions outside of the US and EU are dependent on the country. Orders shipped outside of the US and EU may be subject to taxes unless they are within the European Economic Area (EEA). Local customs authorities may also require duties and fees.

Can you help to process the purchase request, quotation, or invoice?

We would be happy to hear from you and help you complete your purchase. Contact customer service and we will do our best to work for you.

How do I cancel my order?

You can cancel your order before your order is shipped. After the goods are sent out and before you receive the goods, we have no way to cancel your order, we hope you can understand.